Legal Terms

Terms and Conditions

Legal terms governing your use of Chain Income Group's platform and services. Please read carefully before accessing our investment opportunities.

Last Updated: December 23, 2025
15 min read
Binding Agreement

Parties to This Agreement

These Terms establish the legal relationship between Chain Income Group and you, the User of our platform and services.

Service Provider

Chain Income Group ("we", "us", "our") — the infrastructure investment platform providing access to alternative asset opportunities and managing investor relationships.

User

You ("you", "your", "User") — any person or entity who accesses or uses the Service, whether as a visitor, registered user, or investor.

Scope of Terms

These Terms govern all aspects of your interaction with our platform, from browsing to investing.

These Terms and Conditions apply to all visitors and registered users of the Chain Income Group website and platform. They cover:

  • General Platform Use: Browsing content, accessing information, and interacting with platform features.
  • Account Creation & Management: Registration, authentication, profile management, and account security.
  • Investment Activities: Reviewing opportunities, subscribing to offerings, and managing portfolio holdings.
  • Communications: Email notifications, platform messages, support inquiries, and marketing communications.
  • Compliance & Legal: KYC/AML procedures, regulatory obligations, and dispute resolution mechanisms.

For specific investment transactions, you will be required to accept additional documents including offering materials, subscription agreements, and investor agreements that supplement these Terms.

Separate Agreements

Where a separate written agreement governs your relationship (e.g., institutional engagement agreement, private placement memorandum), those documents will take precedence for matters specifically addressed therein.

Eligibility Requirements

To use our Service, you must meet certain legal and regulatory requirements.

Age Requirement

You must be at least 18 years old (or the age of majority in your jurisdiction).

Legal Capacity

You must be capable of entering into legally binding contracts under applicable law.

Investor Status

Some offerings may be limited to accredited or eligible investors by jurisdiction.

Representations & Warranties: By using the Service, you represent and warrant that:

  • You meet all age and capacity requirements stated above.
  • You have the authority to bind any entity you represent to these Terms.
  • You are responsible for confirming your eligibility for specific investment offerings.
  • Your use of the Service complies with all applicable laws in your jurisdiction.
  • You are not located in, or a resident of, any jurisdiction where our services are prohibited.

Account Registration & Security

Creating and maintaining a secure account is your responsibility. Protect your credentials and notify us of any unauthorized access.

To access investment opportunities and certain platform features, you must create an account. Account security is a shared responsibility:

  • Accurate Information: Provide truthful, complete, and current information during registration and keep it updated.
  • Credential Security: Maintain the confidentiality of your login credentials. Do not share your password with anyone.
  • Unauthorized Access: Notify us immediately at support@chainincomegroup.com if you suspect unauthorized access.
  • Account Responsibility: You are responsible for all activities conducted through your account, whether authorized or not.
  • Multi-Factor Authentication: Enable MFA where available to add an extra layer of security to your account.
  • Account Suspension: We may suspend or terminate accounts that violate these Terms or applicable laws.

Security Best Practices

Use a strong, unique password. Enable two-factor authentication. Never share credentials. Log out after each session, especially on shared devices. Monitor your account activity regularly and report suspicious behavior immediately.

Investment Disclaimer & Risk Acknowledgement

Infrastructure investments involve substantial risks. You must understand and accept these risks before investing.

Important Risk Disclosure

All investments involve risk, including the potential loss of your entire principal. Target returns shown on the platform are estimates based on projections and are not guaranteed. Past performance is not indicative of future results.

The Service provides access to alternative infrastructure investment opportunities that carry significant risks:

  • No Guarantees: Projected yields and target returns are forward-looking estimates that may not materialize.
  • Loss of Capital: Infrastructure investments are subject to operational, market, and financial risks that could result in partial or total loss.
  • Illiquidity: Infrastructure assets typically have limited liquidity. Early exit may be difficult or impossible.
  • Market Volatility: Energy prices, demand fluctuations, and economic conditions can significantly impact returns.
  • Regulatory Risk: Changes in laws, regulations, or government policies may adversely affect project economics.
  • Operational Risk: Equipment failure, maintenance issues, or management challenges can reduce or eliminate returns.

We Do Not Provide Advice: The content on our platform is for informational purposes only and should not be construed as:

  • Investment advice or recommendations tailored to your specific circumstances.
  • Tax advice regarding the treatment of investment income or capital gains.
  • Legal advice about compliance with securities laws or regulatory requirements.
  • An offer or solicitation to buy or sell securities in jurisdictions where prohibited.

Consult Professional Advisors: Before making any investment decision, consult with qualified financial, tax, and legal advisors who understand your individual situation.

Acknowledgement Required

By subscribing to any investment offering, you acknowledge that you have read and understood all risk disclosures, offering documents, and investor agreements. You confirm that you are making an informed decision appropriate for your risk tolerance and financial situation.

Subscription Agreements & Deal Terms

Each investment involves specific legal documentation that governs the investor relationship for that particular opportunity.

When you choose to invest in a specific infrastructure project or opportunity, you will be required to review and accept additional legal documentation:

  • Subscription Agreement: Sets forth the terms of your investment, including capital commitments, payment terms, and representations.
  • Offering Documents: Private placement memorandums, term sheets, or prospectuses detailing project specifics, financial projections, and risk factors.
  • Investor Agreement: Governs ongoing relationship, including rights, obligations, reporting requirements, and exit provisions.
  • Fee Schedules: Transparent disclosure of management fees, performance fees, transaction costs, and any other charges.
  • Payout Terms: Specifies distribution cadence, payment methods, lock-up periods, and transfer restrictions.

These investment-specific documents control your relationship for that deal. In the event of conflict between these Terms and an investment-specific agreement, the investment-specific agreement prevails for matters explicitly addressed therein.

Legal Capacity & Authority

By subscribing to any offering, you represent that you have the legal capacity and authority to enter into the subscription agreement. If investing on behalf of an entity, you confirm that you are authorized to bind that entity to the terms.

Fees, Payments & Payouts

Transparent fee structures and payment mechanisms ensure you understand all costs and how distributions are processed.

All applicable fees are disclosed in offering documents or fee schedules before you commit capital. Common fee structures include:

  • Management Fees: Ongoing fees for project oversight, operations management, and administrative services.
  • Performance Fees: Success-based fees calculated as a percentage of returns above specified thresholds or hurdle rates.
  • Transaction Fees: One-time fees for deal structuring, acquisition, legal documentation, or platform processing.
  • Third-Party Costs: Pass-through expenses for custodians, payment processors, legal services, or regulatory compliance.

You authorize us to deduct applicable fees from project cashflows or your account balance as described in the investment documentation.

Payment Methods & Payout Mechanisms: Funding and distribution processes are detailed in the platform's payment section:

  • Payment methods may include bank transfers, wire transfers, or other approved mechanisms.
  • Payout frequencies are specified per investment (typically monthly for infrastructure cashflows).
  • We are not responsible for bank processing delays, intermediary fees, currency conversion losses, or force majeure events affecting payment systems.
  • Distributions are subject to available cashflow from underlying infrastructure operations and may vary based on performance.

KYC, AML & Sanctions Compliance

We are legally required to verify your identity, screen for sanctions, and perform source-of-funds checks before accepting investments.

Chain Income Group complies with anti-money laundering (AML) regulations and sanctions requirements across all operating jurisdictions:

  • Identity Verification: You must provide government-issued identification, proof of address, and other documents as requested.
  • Sanctions Screening: Your identity and entity affiliations will be screened against global sanctions lists (OFAC, UN, EU, etc.).
  • Source of Funds: We may request documentation evidencing the origin of investment capital.
  • Enhanced Due Diligence: High-value investments or complex entity structures may require additional verification.
  • Ongoing Monitoring: Compliance checks may be repeated periodically or when circumstances change.

Right to Refuse Service

We reserve the right to refuse service, block transactions, freeze accounts, or close accounts where required for legal or compliance reasons, including jurisdictional restrictions, sanctions issues, failed KYC/AML checks, or suspected fraudulent activity.

Your Obligations: You must provide accurate, complete, and current information in response to all KYC/AML requests. Providing false information or attempting to evade compliance checks constitutes a material breach of these Terms and may result in account termination and reporting to authorities.

Prohibited Uses

Certain activities are strictly forbidden. Violations may result in account suspension, termination, and legal action.

You must not use the Service to:

  • Violate Laws: Breach any applicable laws, regulations, sanctions, or legal obligations in your jurisdiction or ours.
  • Fraudulent Activity: Submit false or fraudulent information, documents, or identity credentials.
  • Harmful Content: Upload, transmit, or distribute malware, viruses, or any code designed to harm or disrupt systems.
  • Unauthorized Access: Attempt to gain unauthorized access to accounts, systems, networks, or data.
  • Security Interference: Reverse-engineer, decompile, or attempt to extract source code from the platform or its APIs.
  • Market Manipulation: Engage in activities designed to manipulate markets, pricing, or investment decisions.
  • Evade Compliance: Circumvent KYC/AML procedures or aid others in evading compliance checks.
  • Intellectual Property Infringement: Use our content, trademarks, or proprietary information without authorization.

Consequences of Violations

Prohibited activities may result in immediate account suspension or termination, forfeiture of pending transactions, referral to law enforcement, and legal action to recover damages. We cooperate fully with regulatory and law enforcement investigations.

Intellectual Property

All platform content, technology, and branding are protected by intellectual property laws. Unauthorized use is prohibited.

All content, features, and functionality on the Service—including text, graphics, logos, icons, images, audio, video, data compilations, software code, and design elements—are owned or licensed by Chain Income Group and protected by:

  • Copyright laws protecting original works of authorship.
  • Trademark laws protecting brand names, logos, and service marks.
  • Trade secret laws protecting proprietary methodologies and algorithms.
  • Patent rights covering technical innovations and processes.

Limited License Granted: You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal or internal business purposes in accordance with these Terms. This license does not permit:

  • Copying, reproducing, or duplicating platform content for redistribution.
  • Modifying, adapting, or creating derivative works from our materials.
  • Commercial use of content outside the scope of your investment activities.
  • Removing copyright notices, trademarks, or proprietary legends.
  • Using automated tools (bots, scrapers) to extract or harvest content.

For permissions beyond this license, contact us at legal@chainincomegroup.com with a detailed request.

Confidentiality

You may receive confidential information about projects, partners, or operations. This information must be protected.

Through the Service, due diligence materials, investor reports, or direct communications, you may receive confidential or proprietary information about:

  • Infrastructure projects, operational details, and financial performance data.
  • Investment strategies, deal sourcing methodologies, and proprietary analytics.
  • Counterparty identities, partner relationships, and contractual terms.
  • Technical specifications, equipment details, and operational procedures.

You agree to: (1) Keep all confidential information strictly confidential; (2) Use such information only for evaluating and managing your investments; (3) Not disclose confidential information to third parties without our prior written consent; (4) Protect confidential information with at least the same degree of care you use for your own confidential information.

Third-Party Services & Links

The platform integrates with external services and may contain links to third-party websites not under our control.

The Service may integrate with or link to third-party services including:

  • Payment Processors: Bank payment networks, wire transfer services, and transaction facilitators.
  • Custodians & Trustees: Third-party asset custodians managing infrastructure holdings.
  • KYC/AML Providers: Identity verification and compliance screening services.
  • Analytics & Monitoring: Project performance tracking and data analytics platforms.
  • External Websites: Links to partner sites, research resources, or regulatory information.

We Do Not Control Third Parties: Your use of third-party services may be subject to additional terms and privacy policies. We are not responsible for third-party services' performance, availability, data practices, security, or compliance.

Third-Party Relationships

We carefully vet partners for security and compliance standards, but cannot guarantee their practices. Review the terms and privacy policies of any third-party service before providing personal or financial information.

Disclaimers

The Service is provided on an "as is" and "as available" basis without warranties of any kind.

Legal Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.

We Do Not Warrant That:

  • The Service will be uninterrupted, timely, secure, or error-free.
  • Results, information, or data obtained from the Service will be accurate, complete, or reliable.
  • Defects, bugs, or errors will be corrected, or that the Service will meet your specific requirements.
  • The Service or servers are free from viruses, malware, or harmful components.
  • Projected returns, target yields, or performance estimates will be achieved.
  • Infrastructure assets will perform as expected or generate anticipated revenue.

Use at Your Own Risk: You acknowledge that infrastructure investing involves substantial risks. Any investment decision you make is your sole responsibility. We disclaim all liability for investment losses, opportunity costs, or adverse tax consequences.

Limitation of Liability

Our liability to you is limited to the maximum extent permitted by applicable law.

Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL CHAIN INCOME GROUP, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR USE, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Aggregate Liability Cap: Our total aggregate liability for all claims arising from or related to the Service will be limited to the lesser of:

  • The amount you paid to us in fees during the 12 months preceding the claim; or
  • One hundred U.S. dollars ($100 USD), if you have not paid us any fees.

Jurisdictional Variations: Some jurisdictions do not allow exclusions or limitations of certain damages. If these limitations are prohibited in your jurisdiction, they may not apply to you, but we limit our liability to the maximum extent permitted by applicable law.

Exclusions from Liability: The limitations above do not apply to liability that cannot be excluded by law, such as:

  • Death or personal injury caused by our negligence or willful misconduct.
  • Fraud, fraudulent misrepresentation, or willful concealment.
  • Gross negligence or intentional harm where liability cannot be contractually limited.

Indemnification

You agree to defend, indemnify, and hold us harmless from claims arising from your use of the Service or violation of these Terms.

You agree to indemnify, defend, and hold harmless Chain Income Group and its affiliates, officers, directors, employees, agents, partners, and licensors from and against any claims, liabilities, damages, losses, costs, expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use or misuse of the Service in violation of these Terms.
  • Your breach of any representation, warranty, or obligation under these Terms or investment agreements.
  • Your violation of applicable laws, regulations, or third-party rights.
  • Content you submit, upload, or transmit through the Service.
  • Unauthorized access to your account resulting from your failure to secure credentials.
  • Disputes between you and other users or third parties.

Defense & Settlement: We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification. You will cooperate fully with our defense efforts and not settle any claim without our prior written consent.

Termination & Suspension

We may suspend or terminate your access to the Service for violations or legal obligations. Your obligations survive termination.

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for any reason, including but not limited to:

  • Breach of these Terms or violation of applicable laws and regulations.
  • Failure to pass KYC/AML checks or sanctions screening.
  • Suspected fraudulent activity, money laundering, or other illegal conduct.
  • Security concerns, including unauthorized access attempts or system abuse.
  • Prolonged inactivity or abandoned accounts.
  • Legal or regulatory requirements mandating termination.

Effect of Termination: Upon termination, your right to access and use the Service will immediately cease. We may retain certain account data as required by law, regulatory obligations, or for legitimate business purposes (dispute resolution, fraud prevention, audits).

Survival of Obligations: Termination does not relieve you of outstanding obligations, unpaid fees, or liabilities incurred prior to termination. Sections relating to intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and dispute resolution survive termination.

Modifications to Terms

We may update these Terms periodically. Material changes will be communicated with reasonable notice.

Last Updated: December 23, 2025

We reserve the right to modify, amend, or update these Terms at any time to reflect changes in:

  • Legal or regulatory requirements in the jurisdictions where we operate.
  • Platform features, functionality, or service offerings.
  • Security measures, compliance procedures, or risk management practices.
  • Business operations, partnerships, or corporate structure.

Notice of Changes: Material changes will be communicated via email to registered account holders, in-app notifications, or prominent website notices at least 30 days prior to the effective date of changes.

Acceptance: Continued use of the Service after the effective date of changes constitutes your acceptance of the updated Terms. If you disagree with material changes, you must discontinue use and may close your account by contacting support.

Version History

Previous versions of these Terms are archived and available upon request for transparency and compliance purposes. Contact us at legal@chainincomegroup.com to request historical versions.

Governing Law & Dispute Resolution

These Terms are governed by applicable law, and disputes will be resolved through specified mechanisms.

Governing Law: These Terms and your use of the Service are governed by and construed in accordance with the laws of the applicable governing jurisdiction, without regard to conflict of laws principles.

The governing jurisdiction and dispute resolution mechanism will be specified in your investment-specific agreements based on your location and the nature of the investment.

Dispute Resolution: We encourage informal resolution of disputes. Before initiating formal proceedings, you agree to contact us at legal@chainincomegroup.com to attempt good-faith negotiation.

If informal resolution fails, disputes may be resolved through:

  • Binding Arbitration: Disputes may be finally resolved by binding arbitration administered by a recognized arbitration body (e.g., ICC, LCIA, AAA) in a mutually agreed location. Arbitration will be conducted in English and the arbitrator's award will be final and binding.
  • Court Jurisdiction: Alternatively, parties may submit to the exclusive jurisdiction of the courts located in the specified jurisdiction as detailed in investment-specific agreements.

Class Action Waiver: To the extent permitted by law, you agree that disputes will be resolved on an individual basis and waive any right to participate in class actions, collective proceedings, or representative actions.

Legal Consultation Recommended

Dispute resolution mechanisms vary by jurisdiction and investment type. Consult with legal counsel familiar with cross-border investment disputes and the applicable laws in your jurisdiction before entering into these Terms.

Notices

How we communicate with you and how you should contact us for legal matters.

Notices to You: We may provide notices, disclosures, or other communications through:

  • Email: Sent to the email address associated with your account.
  • In-App Messages: Notifications displayed within the platform dashboard.
  • Website Notices: Prominent banners or announcements on the Service.
  • Direct Mail: Physical correspondence to the address on file for legal or regulatory notices.

You are responsible for maintaining current contact information and regularly checking for communications.

Notices to Us: Legal notices, formal communications, or official correspondence should be sent to:

Chain Income Group
Legal Department
Email: legal@chainincomegroup.com
Address: [Insert company registered address]

Entire Agreement

These Terms, together with referenced documents, constitute the complete agreement between you and Chain Income Group.

These Terms and Conditions, together with any applicable:

  • Investment-specific offering documents and subscription agreements.
  • Privacy Policy governing personal data processing.
  • Cookie Policy explaining tracking technologies.
  • Fee schedules and payout terms.
  • Other documents explicitly incorporated by reference.

...constitute the entire agreement between you and Chain Income Group with respect to the Service and supersede all prior or contemporaneous understandings, agreements, representations, or warranties, whether written or oral, regarding such subject matter.

Severability & Assignment

If any provision is invalid, the rest remains enforceable. Assignment rights are restricted.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision will be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision will be severed, and the remainder of the Terms will remain in full force and effect.

Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. Any attempted assignment in violation of this provision is void. We may freely assign or transfer our rights and obligations to an affiliate, successor, or third party in connection with a merger, acquisition, corporate reorganization, or sale of assets.

Contact Information

Questions about these Terms? Reach out to the appropriate department for assistance.

General Support

Account questions, platform help, and general inquiries.

support@chainincomegroup.com

Legal Team

Terms questions, legal notices, and formal correspondence.

legal@chainincomegroup.com

Contact Form

Submit inquiries through our comprehensive contact form.

Contact Us →

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